2021 Concordance Annual Report

A year in review letter from Concordance Chairman and CEO, Danny Ludeman.

Dear Friends,

With each passing year, I am continuously humbled by the resilience of our participants and the support we receive from investors, partners, board members, and our team. Living with the COVID pandemic throughout 2021 required patience, grace, and collaboration. As an organization, we applied new processes and procedures, used innovative technology, and grew stronger as a team – all in support of helping our participants, their families, and our communities heal.

As we continued to lay the foundation for national expansion last year, we achieved many major organizational milestones along the way. In March, we received a three-year accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) which spans the entire Concordance Re-Entry Model and positions Concordance as a trusted health and human services provider. In June, we celebrated our five-year anniversary of providing services to participants. In October, we announced a collaboration with Home State Health, a division of Centene Corporation, which offers insurance coverage to eligible participants through the Concordance Employment Agency. As we ended the year, we reached the halfway point in our $50 million First Chance campaign.

I am excited for what is to come this year. By focusing on both the process and art of our model, we will be able to holistically support our participants. Our goal has and always will be to provide our participants with the highest standard of substance use and mental health treatment services, community programming and partnerships, and education and employment opportunities. To achieve this in 2022, we will leverage data-driven insights and weave technology, automation, and digital tools into every facet of our program and organization. Through embracing technology, we will be able to work more efficiently as we scale services in St. Louis and expand nationally to 11 new cities over the next five years.

None of these achievements would have been possible without your support, your belief in our mission, and your dedication to achieving racial equity in our communities. Together, we have the opportunity to impact millions of people and have a truly multi-generational impact on families across the country. I am eternally grateful to our committed team members, generous investors, dedicated supporters, and our inspiring participants. I am humbled to continue our partnership in this important work so that we may help our communities move forward, together. Thank you from the bottom of my heart!

Gratefully,

Danny Ludeman

Concordance President & CEO

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