Privacy Policy

Concordance’s Website Privacy Policy

Concordance recognizes the importance of protecting information we may collect from visitors to our website. Our policy is to use the information we acquire from visitors to our website for internal purposes only, and we maintain appropriate security measures to keep this information private.

Collection of Information

Certain information is automatically tracked as you visit and interact with our website, including your internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, referring URL, links clicked, and your activity on the website. To collect this information, a cookie may be set on your computer or device when you visit our website. Cookies contain a small amount of information that allows our web servers to recognize you. We store information that we collect through cookies, log files and/or clear GIFs to record your preferences. We may also automatically collect information about your use of various features of our website, the functionality of our website, frequency of visits, and other information related to your interactions with the website. We analyze this data for audience and web traffic trends and statistics.

You may also elect to share certain contact information – including your name, company name, address, email address, or telephone number – with Concordance through the website for the purpose of contacting Concordance or subscribing to periodic publications from Concordance such as our monthly e-newsletter. Your contact information will be used to contact you or send subscribed information to you as requested. We do not share any information you provide with third parties for commercial purposes.

If you contact us directly, we may receive additional information about you…including any attachments you may send us or other information you choose to provide. We may also receive a confirmation when you open an email from us. If you tell Concordance that you do not wish to have this information used as a basis for further contact, we will respect those wishes.

When you share financial account information via the website, that information is directed to our third-party payment processor, Blackbaud Online Express, and is used to process payments. We do not store your financial account information on our systems; however, we have access to, and may retain, payor information through our third-party payment processor.

If users have questions about the types of information collected on this website or would like to request a correction of any information collected, then please contact us at

Use of Information

Concordance takes precautions to keep all user information disclosed to us secure. To prevent unauthorized access, maintain data accuracy, and to ensure the appropriate use of information, only authorized Concordance team members, contractors, and vendors are permitted to access personally identifiable information, and the authorized individuals may do so only for specific work-related purposes.

We use the information we collect in various ways, including to provide, operate, and maintain our website, to understand and analyze web traffic and audience data on how you use our website, to develop new products, services, features, and functionality, to communicate with you and provide you with updates and other information relating to the website and Concordance, for marketing and promotional purposes, to process your transactions, to find and prevent fraud, and as may otherwise be required by applicable laws and regulations or requested by any judicial process or governmental agency.

We do not share information we collect with third parties for commercial purposes. We may share the information we collect in various ways, including:

A. Vendors and Service Providers. We may share information with third-party vendors and service providers that provide services on our behalf, such as helping to operate our website, for promotional and/or marketing purposes, and to process your transactions.

B. Aggregate Information. Where legally permissible, we may use and share information about users with our partners in aggregated or de-identified form that cannot reasonably be used to identify you.

C. Analytics. We use the analytics provider Google Analytics, which may use cookies to collect non-identifying information.

D. As Required by Law and Similar Disclosures. We may also share information to (i) satisfy any applicable law, regulation, legal process or governmental request; (ii) enforce this Privacy Policy, including investigation of potential violations hereof; (iii) detect, prevent or otherwise address fraud, security or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

E. With Your Consent. We may share information with your consent.

Information Retention

Concordance will retain all personal information collected from you as long as you continue to consent to Concordance’s retention of such information. Unless you affirmatively inform Concordance that you no longer consent to our retention of your personal information, you give ongoing consent for Concordance to retain such information.

You may request to unsubscribe from Concordance’s contact list at any time via the unsubscribe link of any email or by contacting us at If you request to unsubscribe, we will keep a record of your contact information to enable us to comply with your request not to be contacted by us.


If you have any questions about this Privacy Policy, please contact Concordance at If you do not agree with these terms of this Privacy Policy, you may not use the website. Concordance reserves the right to change this Privacy Policy at any time without notice.